I am having difficulties uploading my file. What should I do?

Botak Customer Service 6

Last Update vor 2 Jahren

File Size too big: 

Do try to resize your artwork file(s) to below 500mb, so that you are able to upload your file.


Low Resolution: 

Check your file and make sure that you have a file resolution of at least 150 dpi and above in order to be able to upload it to the website. 


Wrong File Type: 

We only accept these file formats as well : .jpg, .pdf, .ai, .eps, .psd, .tiff, .tif, .zip, .png


If you are still unable to find a solution to do so, do contact us and we'll direct you to our graphic specialists for assistance.

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